In this episode of Modern American Realtor, Corey and Casey Wright provide an in-depth look into the specifics of online testimonials and client reviews.
Comparing Yelp, Zillow, and personal websites, the brothers evaluate the strengths and weaknesses of each review platform. The conversation includes taking a closer look at when, where, and how to utilize each method to maximize your time and results.
Have you ever noticed that your Yelp reviews are being removed? Corey examines why only having 5 star reviews on Yelp may be harming your business and the importance of constructive criticism within public reviews.
Additionally, Casey explores the best approach when responding to negative online feedback, the logistics of how to delete a yelp review and discovering the hidden opportunity within bad testimonials.
Further discussed are the Wright brothers’ personal decisions regarding Yelp accounts, their opinions on social capital, and how they remain focused on growing their business.
There is a wrong and a right way to ask your customers for an online review. Corey and Casey both detail the appropriate methods of approaching the topic. This insight provides the framework needed to avoid awkward mistakes and guarantee a positive lasting impression.
Before wrapping up the show, the Wright brothers compare notes on the best iPhone apps for Realtors and small business owners. These programs include ways to maximize your cross platform productivity, options to keep an eye on your home and businesses from anywhere, and even a tool that is proven to change your mood on a bad day.
0:19 – Welcome to Modern American Realtor
2:02 – Do you need a Yelp page?
5:50 – Taking a look at Zillow
9:05 – Displaying Testimonials on your website
12:45 – Why are your yelp reviews being removed?
17:37 – Responding to negative feedback
19:45 – Finding opportunity within bad reviews.
24:35 – The best approach when prompting for testimonials.
31:20 – Best iPhone Apps
http://www.yelp.com/user_details
https://www.zillow.com/agents
https://www.mint.com/
https://evernote.com/
https://www.dropbox.com/
https://www.life360.com/
https://www.dropcam.com/
http://www.pacer.cc/
https://www.spotify.com/us/
http://www.audible.com/
https://itunes.apple.com/us/app/podcasts/id525463029?mt=8
https://groupme.com/
https://www.creditkarma.com/
https://asana.com/
https://www.omnigroup.com/omnifocus
http://wayoflifeapp.com/
http://getgratitude.co/
https://itunes.apple.com/us/app/moodkit-mood-improvement-tools/id427064987?mt=8
Podcast produced and edited by Jacob Turnbloom
Intro and outro music created by Jacob Turnbloom
Show notes and transcription by Matt Russell
Categorized in: Uncategorized
